• Portuguese (Brazil)

NOC

We believe that a well-operated and managed environment results in higher quality and availability of services, bringing direct benefits to your business.

When an incident is detected by monitoring, a quick and accurate reaction is essential in order to recover the service soon. Ensuring that the resolving parties act on the resolution, as well as communicating clearly and efficiently those involved is a task of the NOC.
We present clearly all IT indicators for easy decision-making by managers.
The NOC service is aimed at companies that seek continuity of their IT services 24 hours a day. A complete monitoring service with Incident response. Better KPIs for your IT services. Count on a company specialized in monitoring with a focus on failure prevention.

Better IT services Uptime

Shorter troubleshooting time

Control
of changes

Increased visibility for decision making

Monitoring with Incident Management

A complete NOC with a team of experts detecting failures and reacting to incidents 24 hours a day. (or 8x5 as per agreement). Control the SLAs and KPIs of your business.

  • Engage

  • Alert

  • Follow up

  • Correct

  • Validate

  • Document

  • Improve